Privacy Policy

RYZA Digital values your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information Do We Collect?

We only collect personal information that you choose to share with us, including:

• Name
• Email address
• Any other details submitted via forms on our website

In addition, we use Google Analytics to monitor website traffic. This may include device details, browser type, and IP addresses for analytical purposes — but we do not collect personally identifiable information through analytics.

2. Types of Information

We may collect the following types of information:

• Personal Information: Information that identifies or could reasonably identify you, such as your name or email address.
• Sensitive Information: We do not collect or store sensitive personal data such as health records, political views, or religious beliefs.

3. How Do We Collect Your Information?

Information is collected:

• Directly from you, via website forms (e.g. contact or enquiry forms).
• Automatically, through cookies and tracking tools (like Google Analytics). These tools may store non-identifiable data such as your location (approximate), browser, and device type.

We do not use cookies to personally identify you.

4. Why Do We Collect It?

We collect your information to:

• Respond to your enquiries or requests
• Improve the performance and usability of our website
• Analyse aggregated, anonymous web traffic and usage patterns
• Communicate with you, if you have opted in to hear from us

Your data will never be sold, and is only shared with trusted service providers (like analytics or hosting providers) as required to operate our services.

5. Security, Access & Correction

We apply industry-standard safeguards to protect your information from misuse or unauthorised access.

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or outdated details

We will retain your personal data for up to seven years, unless you request otherwise or a shorter period is required by law.

6. Making a Privacy Complaint

If you have concerns about how your information is handled, please contact us using the details below.

We will investigate your complaint and respond in a timely manner. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

7. Overseas Disclosure

We do not disclose personal data overseas unless specifically requested by you. In the event of an overseas transfer, we cannot guarantee that your information will be handled in accordance with Australian Privacy Principles.

8. GDPR (European Users)

While the General Data Protection Regulation (GDPR) provides rights for EU residents, RYZA Digital does not target or monitor users within the EU. As such, GDPR protections may not apply.

9. Contacting Us About Privacy

If you have questions, correction requests, or wish to make a complaint, contact us: